We start with a thorough roof inspection that goes beyond the shingles. Hail damage shows up in the granule loss pattern, at the flashing points, along the soft metals like gutters and downspouts, and sometimes in the decking underneath. We photograph every area of damage and produce documentation specific enough to support a full insurance claim.

Once damage is confirmed, we help you file the claim and coordinate directly with your adjuster. Insurance adjusters frequently underestimate granule loss, overlook collateral damage, or write a scope that does not include everything covered by your policy. We review the initial scope of loss and submit supplemental documentation when items have been missed. We do not consider this done until the approved scope reflects the actual damage.

Kraft Masters is a certified installer for the top-of-the-line materials to put on your home. From GAF Timberline HDz shingles to secure your roof to LP SmartSide siding to enhance your curb appeal. We will walk you through the best options that fit your home, and your scope of damage.

Being based right here in Otsego means our crew can mobilize fast, with everything staged to complete most jobs in a single day. We inspect the decking before new material goes down, photograph each stage, and handle magnetic nail collection across the property.

We walk the completed job with you before we leave. If depreciation has been withheld pending completion, we provide the documentation needed to release it. The job is finished when you have your roof and your full claim settlement, not just one of the two.